PRIVACY POLICY

Last Updated: July 8, 2026

SBI Interiors ("SBI Interiors," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have, when you visit sbi-interiors.com (the "Site") or otherwise do business with us.

1. Information We Collect

We may collect the following types of information:

  • Contact information you provide directly, such as your name, mailing address, email address, and phone number, when you request a quote, fill out a form on our Site, sign a consent or intake form, or contact us by phone or email.

  • Project information, such as details about your interior/design project, job site address, and service preferences.

  • Communications, including records of calls, emails, text messages, and other correspondence between you and SBI Interiors.

  • Website usage information, collected automatically through cookies and similar technologies (such as your IP address, browser type, device information, and pages visited), typically gathered through our website platform (Squarespace) and analytics tools.

2. How We Use Your Information

We use the information we collect to:

  • Respond to quote requests and provide estimates

  • Schedule and confirm appointments

  • Provide project updates and customer support

  • Communicate about proposals, change orders, and invoices

  • Improve our Site, services, and customer experience

  • Comply with legal obligations and enforce our agreements

3. SMS / Text Messaging

If you provide your mobile phone number and affirmatively opt in, SBI Interiors may send you SMS text messages related to appointment reminders, project updates, estimates, and customer support.

  • Message frequency varies based on your project needs.

  • Message and data rates may apply, depending on your mobile carrier.

  • You may opt out of SMS messages at any time by replying STOP. Reply HELP for assistance, or contact us directly at 408-292-1800 or contact@sbi-interiors.com.

  • No mobile information (including phone numbers or opt-in/consent status collected for SMS purposes) will be shared with third parties or affiliates for marketing or promotional purposes. This information is used solely to provide the SMS communications described above.

  • SMS opt-in consent is not shared, sold, or otherwise disclosed to any third party for any purpose other than to send the messages described in this policy.

4. How We Share Information

We do not sell your personal information. We may share information with:

  • Service providers who perform work on our behalf (e.g., our CRM/project management platform, SMS/communications provider, or website host), who are only permitted to use your information to provide services to us.

  • Legal and safety purposes, if required to comply with a law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of SBI Interiors, our clients, or others.

  • Business transfers, in connection with a merger, acquisition, or sale of company assets, subject to standard confidentiality terms.

5. Cookies and Analytics

Our Site, hosted on Squarespace, may use cookies and similar tracking technologies to operate the Site and understand how visitors use it. You can control cookies through your browser settings; disabling cookies may affect some Site functionality.

6. Data Retention

We retain personal information, including SMS consent records, for as long as reasonably necessary to fulfill the purposes described in this policy, maintain accurate business and consent records, and comply with legal obligations.

7. Your Choices and Rights

You may:

  • Opt out of SMS communications at any time by replying STOP

  • Request access to, correction of, or deletion of your personal information

  • Contact us to ask questions about how your information is used

To exercise any of these choices, contact us using the information below.

8. Children's Privacy

Our Site and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

9. Security

We use reasonable administrative, technical, and physical safeguards to protect the personal information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our Site or services after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

SBI Interiors
438 Perrymont Ave, San Jose, CA 95125
Phone: 408-292-1800
Email: admin@sbi-interiors.com